Not so much ago i was handled an iphone and i had no idea how to unlock it and use it as there aren’t any keys or instructions on the device. Joe Everyman is just used to it but in fact iphones are not easy to use. I think this really thread can also hint something, some OSS may not be easy to use or well supported but it is designed to be open and accessible. Proprietary software and standards puts you through a set of restrictions for example having to register and give away all your personal informations to download binaries.

Whatever you are getting your hands into remember that there’s plenty of free alternatives and libre products available in the public domain. Supporting these is a good way to unsupport the closed counterpart.